Frequently Asked Questions

Clip on earrings are available for almost all earrings in the shop! If an earring is not available as a clip on option, it will be stated in the product description.

To request clip ons, just write the request for them in the notes of your order, located in the cart section before checkout.

Hook earrings are available for all earrings in the shop as a free customization. Please note that the top stud of the earring will be removed and replaced with a hook - if you want to keep the top stud, you must specify this in the notes of your order. 

To request hooks, just write the request for them in the notes of your order, located in the cart section before checkout.

Gauges are available as a customization, with a $7-$12 fee depending on your gauge size. 

To request a conversion to gauges, please email us at shop@femmedebloom with your gauge size and we will email you an invoice after we determine the appropriate fee. Please note that if you only write this request in the notes of your order and do not email, it may lead to a delay in receiving your order.

All earrings are made with nickel-free silver plated posts or surgical steel. 

The option for 14k gold posts or 925 sterling silver posts is available at $2 extra per pair. For this option, please reply to your order confirmation after your order is placed and we will invoice you for the upgrade. 

Please note that if you write a note on your order and do not email this request, it will delay your order being shipped as I do not see notes on orders until the order is being packaged.

Currently, I only accepting custom orders for fabric button earrings. Custom requests are not available for acrylic earrings. Please email shop@femmedebloom.com to request a custom fabric button earring set.

Unless it is specified to do so in the product description (for example, if you want clip ons, hooks or a different size of fabric button earrings), please do not request a customization to your order unless you have emailed first to ask if this is possible. If you request a customization using the notes of your order, I can not guarantee that we can accomodate it since a majority of the products listed in the shop are ready to ship. 

Items & collections are restocked on a regular basis depending on season and demand. You can help me by signing up for in-stock notifications so that I know what you're waiting for! An email sign up option is available for each item in the shop. Restock announcements are made via instagram, the email newsletter, and the text announcement line. 

Absolutely! I am always adding to my list of design ideas. If you want to contribute a request for me to include in a future collection, feel free to email me at shop@femmedebloom.com

I do not accept returns after an order has been shipped and all sales are final.

Return/Exchanges are permitted for items that damaged or if there was an error on our part. Please contact  within 30 days of payment at shop@femmedebloom.com and I will be happy to provide a replacement, refund or exchange for another item.

Refunds will not be provided for the following reasons:

- Order arrived too late or later than expected (please read our shipping policy before ordering)

- Custom orders

- Package was lost by post office

I ship from Orange County, California. 

Absolutely! International shipping cost is automatically calculated at checkout to ensure that you are not overcharged. 

Orders are shipped within 5-7 business days (not including weekends/holidays). Choosing expedited shipping does not waive this processing time or mean that your order will ship sooner.

If you need your order by a specific date, DO NOT write this request in the notes of your order. Please email shop@femmedebloom.com or reply to your order confirmation to make this request. Otherwise, I cannot guarantee I will see it in time to fulfill your request.  If possible, I will ship your order next day upon request!

U.S. Orders: If you have chosen USPS ground shipping, you will receive your order 2-5 days AFTER the processing period of 5-7 business days. If you have chosen Priority Mail shipping, you will receive your order approximately 1-3 days after the processing period of 5-7 days. Therefore, ground mail orders can take up to 2 weeks to arrive and Priority Mail orders can take up to 12 business days.

International Orders: Generally, international orders take 2-3 weeks after the 5-7 day processing period to arrive. I also offer expedited shipping with DHL at checkout. 

Yes, combined shipping is available if you place additional orders if your first order has not been shipped. Please email at shop@femmedebloom.com to make this request and do not write a note in your order. If you do not email, I cannot guarantee combined shipping as I often do not see notes on orders until the the order is being packaged.

Occasionally, USPS marks a package as delivered by mistake when it is being held at the post office or it is still in transit.

Before contacting:
1. Wait 2-3 days to see if the package is delivered and check with your neighbors/apartment complex management if it was delivered elsewhere by mistake

2. Please visit (we recommend an in-person visit, not calling as it’s usually not successful) your local post office and inquire about the package.

3. Open a missing mail request on USPS.com here.

If USPS confirms that the package is lost, please contact us and we can discuss options for either a replacement or filing a claim.

Yes, wholesale is available for eligible resellers! I provide wholesale discount codes for my shop based on quantity purchased. The minimum amount is 20 items (of any variety) at 30% off, 30+ items is 40% off and 40+ items is $50% off. 

To inquire about receiving these codes please email shop@femmedebloom.com with the following information:

1. Name of business where items will be sold and applicable website
2. Resellers permit or business permit 
3. Provide information as to whether items will be for in person sales or online
4. Any associated social media if applicable so I can connect with you!